Why doesn’t my recliner module respond when a button is touched?

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Troubleshooting Your Recliner Module Power Issue

It appears your recliner module might not be receiving power. Please follow these steps to ensure everything is set up correctly:

  1. Check the Power Outlet: Ensure the power cable is securely plugged into the wall outlet and that the outlet is switched ON.
  2. Inspect the Power Supply: Make sure the power cable is connected to the power supply unit. If it's connected correctly, you should see an LED light illuminated on the power supply.
  3. Examine the Extension Power Cable: Double-check that this cable is firmly attached to the power supply.
  4. Connect to the Recliner Module: Ensure the extension power cable is securely plugged into the back of the recliner module.

If you've followed these steps and the recliner module still doesn't react to button presses, please move on to the next section for further assistance.


Addressing a Potential Overheated Power Supply

It seems like your power supply might have overheated. Let's take the following steps to address this:

  1. Safety First: Switch OFF the power at the socket and unplug the power cable. Allow it to rest for about 15 minutes.
  2. Reconnect: After waiting, plug the power cable back in and switch the power ON at the socket.
  3. Check the Indicator: Ensure that the light on the power supply is shining brightly.
  4. Further Assistance: If your recliner module still isn't responding to button presses after these steps, please contact our Customer Support Team 0800 546 422

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